Refund policy
Hey Baddie! 💋 Welcome to China Red Luxe—where your drip meets your vibe! If something isn’t quite right with your order, don’t worry—we’ve got you covered. Please take a moment to review our return policy below
⏳ Time Frame
- Returns are accepted within 14 days of delivery.
- After 14 days, all sales are considered final.
Condition of Items
To be eligible for a return, your item must be:
- Unworn, unused, unwashed
- With tags and in original packaging
- Free from damage or signs of wear
Refunds & Store Credit
- Most returns are issued as store credit (so you can snatch up something else you love).
- If your item arrives damaged, defective, or incorrect, we’ll process a full refund back to your original payment method.
Return Shipping
- Customers are responsible for return shipping costs.
- If the mistake was ours (wrong item, damaged, etc.), we’ll cover shipping.
❌ Non-Returnable Items
- Accessories
- Lingerie
- Swimwear
- Clearance/Sale items
- Digital products
⏱️ Processing Time
- Once your return arrives, please allow 5–10 business days for us to process your request.
- You’ll receive an email confirmation once your refund/store credit has been issued.
✨ At China Red Luxe, we believe shopping should always feel like self-care. If you have any questions about sizing or returns, reach out to us at support@chinaredluxe.store or chinaredluxe@gmail.com, and we’ll be happy to help. We’re here to ensure your China Red Luxe experience is smooth, stylish, and stress-free.