Shipping policy
At China Red Luxe, we want your baddie looks to reach you quickly and safely! 💎
Processing Time
- All orders are processed within 2–5 business days (excluding weekends and holidays).
- Custom or personalized orders may take 7–10 business days to process.
Shipping Time
- Standard shipping (U.S.) typically takes 5–10 business days after processing.
- International shipping varies by location and customs processing. Delivery may take 10–25 business days depending on your country.
- Shipping times are estimates, not guaranteed.
Shipping Rates
- Shipping costs are calculated at checkout and are based on your location and order weight.
- Occasionally, promotional offers may include free or discounted shipping—these are clearly displayed at checkout.
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can use this to monitor your order’s progress until it reaches your doorsteps
Lost or Damaged Packages
- China Red Luxe is not responsible for delays or damages caused by shipping carriers.
- If your package is lost or arrives damaged, please contact us within 7 days of delivery at chinaredluxe@gmail.com with your order number and photos.
- We’ll do our best to assist and resolve the issue, whether that’s replacement or refund.
International Orders
- Import duties, taxes, and customs fees may apply depending on your country.
- Customers are responsible for paying any applicable fees.
Contact Us
- Questions about shipping? Reach us anytime at chinaredluxe@gmail.com.
- We’re here to make your shopping experience smooth, stylish, and stress-free 🖤💖